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Yes, they sure are! Please note that our products are for external use only. 

Absolutely! ITEM Beauty does not test any of our products on animals; nor do we allow anyone to test our products on animals. We love our fur friends.

Almost all products are vegan, however there are a few exceptions. We make sure to note which products or shades are not vegan. 

Our products are dermatologist tested and proven to be good for all skin types. However, we do recommend patch testing if you have known allergies. 

No, they are 100% soy-free. They are also free of talc, parabens, phthalates and mineral oil.

No, all the formulas are free of talc, parabens, phthalates and mineral oil, too. 

Yes, Lash Snack is ophthalmologist tested and safe for sensitive eyes.

Official Rules for Contests & Giveaways

On occasion, Item Beauty, LLC runs contests, based on a combination of skill and chance, for entrants to win beauty products. These contests are called “Item Beauty Giveaways” or a similar brand giveaway (together “Giveaways”).

We advertise our Giveaways through various means, depending upon the type of Giveaway and the channels we use. You can find out about them on, or through Item Beauty’s social media channels, which include YouTube, Instagram, TikTok, Facebook, and others.

Terms for Giveaways. Your participation in any Giveaway is subject to and governed by the official rules set forth here, along with any guidelines governing the social media additional terms (“Additional Terms”) outlined in the specific Giveaway listed on (the “Specific Giveaway”). If there is a conflict between these official rules and the Additional Terms outlined in the Specific Giveaway, the Additional Terms will govern.

Social Media Disclosure. All Giveaways also follow the guidelines of the social media channel on which the Giveaway is promoted. Giveaways are in no way sponsored, endorsed or administered by, or associated with the social media channel you use to learn about or enter the Giveaway. Entrants are providing their information to Item Beauty and not to the social media channel, during the entry process. The information entrants provide will be used for administering the specific Giveaway and/or for marketing purposes in accordance with these Terms of Use and with Item Beauty’s privacy policy, located at

No purchase necessary to enter or win a sweepstakes offered by Item Beauty, LLC. In some cases, purchase may be necessary for entering contests. You can find information regarding whether purchase is necessary for a contest by checking the Additional Terms for the Specific Giveaway.

Eligibility. Unless otherwise noted in the Additional Terms for the Specific Giveaway, Item Beauty Giveaways are open to legal residents of the 50 United States and Canada (excluding the Province of Quebec), who are the age of majority in their jurisdiction (“Entrants”). Sweepstakes supervisors and members of their immediate families, are not eligible to participate or win. The Sweepstakes is subject to all applicable federal, state and local laws, rules and regulations. Void where prohibited.

Sponsor. Unless otherwise outlined in the Specific Giveaway, the Sponsor of the Giveaway is Item Beauty, LLC, P.O. Box 110, San Mateo, CA 94401.

Sweepstakes Period. The Sweepstakes begins and ends on the time and date outlined in the Specific Giveaway, according to Sponsor’s internal time clock. All times are listed in California time, whether Pacific Daylight or Pacific Standard Time.

Only one entry per natural person per Giveaway. Unless otherwise noted in the Specific Giveaway, you may only enter one time. Multiple entries for sweepstakes will not increase your chances of winning (you will still only receive one entry). If you enter more than once in a contest, only your last eligible entry will be counted.

You may enter as many current Giveaways as you are otherwise qualified to enter. In any given year, if your winnings exceed $600, your winnings may be considered by the IRS a taxable event, and Item Beauty may be required to issue you a tax form 1099.

How to Enter. Follow the instructions contained in the Specific Giveaway to enter. In some cases, you may be asked to enter through a social media channel. In that case, you must have an account on that social media channel. All social media channels Item Beauty uses to launch Giveaways are free to join and Item Beauty makes commercially reasonable efforts to make sure Giveaways follow the guidelines set forth by the social media channel for promotions of that nature. IN ALL CASES WHERE YOU ARE REQUIRED TO PLACE HASHTAGS ON THE ENTRY, ALL HASHTAGS MUST BE INCLUDED OR YOUR ENTRY WILL NOT BE ELIGIBLE FOR THE SPECIFIC GIVEAWAY.

In the event the Specific Giveaway is a sweepstakes and the sweepstakes requires you to upload a photograph of yourself or show an image of yourself, you may upload any image that includes the requisite hashtags (so that we can find it), and you will be entered in the Specific Giveaway.

If the Specific Giveaway is a contest, you will be provided the judging criteria on which your entry will be judged.

Odds. The odds of winning depend upon the number of entries received.

Sweepstakes Winner Selection. On or within 48 hours of the sweepstakes close, and unless otherwise outlined in the Specific Giveaway, one (1) Entrant will be selected at random by Sponsor or its representative from among all eligible entries received (the “Selected Entrant”). In the event the Selected Entrant is a Canadian resident, s/he will be provided a skills question s/he must answer correctly in order to receive the prize.

Contest Winner Selection. At the close of the contest, all eligible contest entries will be judged by a panel of qualified judges using the judging criteria outlined in the Specific Giveaway, and the winner with the highest score will be deemed the winner (also “Selected Entrant”). In the event there is more than one winner to be determined, the Specific Giveaway will identify the number of winners and the specific prizes. In the event of a tie, those entries will be rescored.

Giveaway Winner Notification and Announcement. Unless otherwise noted, Selected Entrants will be announced publicly using the social media channel on which the Giveaway was launched, and contacted by way of direct message to be given instructions on how to claim their prizes. Only one attempt to contact the Selected Entrant will be made. Selected Entrant will be required to respond (as directed in the direct message) within seven (7) calendar days of attempted notification. The failure to respond timely to the notification may result in forfeiture of the prize and, in such case Sponsor may, but is not obligated to select an alternate Selected Entrant.

Prize. The prize, the number of prizes, and the individual and total retail values of those prizes are listed in the Additional Terms of the Specific Giveaway.

Publicity. By participating in the Giveaway, any Entrant irrevocably grants the Sponsor and their respective successors, assigns and licensees, the right to use such Entrant’s entry or submission, name, social media handle, likeness, biographical information in any and all media for any purpose, including without limitation, commercial, advertising and promotional purposes as well as in, on or in connection with the Sweepstakes or other promotions, and hereby release the Sponsor from any liability with respect thereto, unless prohibited by law.

Prize Conditions. In cases where the retail value of a prize in a Specific Giveaway exceeds US$600.00, the Selected Entrant may also be required to complete additional paperwork, and may be required to provide Sponsor with her or his social security number and may be issued a tax form. In the event of a dispute about the identity of an Entrant, each entry will be declared made by the name and relevant information submitted at time of entry. Sponsor will not make multiple attempts to contact Selected Entrant.

No substitution, transfer, or cash redemption of prize permitted, provided however that Sponsor reserves the right to substitute a prize with another prize of equal or greater value should the advertised prize become unavailable for any reason.

Prizes are shipped only to the winner via ground shipping to the United States.

Conditions of Participating. By participating, Entrants agree to be fully and unconditionally bound by these terms, the Additional Terms, and the decisions of Sponsor, and waive any right to claim ambiguity in the Giveaway itself or to the Terms. Any portion of the Giveaway may be canceled, suspended and/or modified, in whole or in part, if in Sponsor’s opinion any fraud, technical failure or other factor beyond Sponsor’s control impairs the integrity or proper functioning of the Giveaway. Sponsor reserves the right in its sole discretion to disqualify any individual who is found to be tampering with the entry process or the operation of any Giveaway or Sponsor’s website, to be acting in violation of these terms, or to be acting in an unsportsman-like or disruptive manner, or with the intent to disrupt or undermine the legitimate operation of the Giveaway, or to annoy, abuse, threaten or harass any other person, and Sponsor reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. Entrants may not enter with multiple identities or use any automated system, bot or other device or artifice to enter or obtain more than the maximum number of qualified entries. Sponsor reserves the right at its sole discretion to terminate any Giveaway and, if terminated, at its discretion, select the winner(s) either by applying the judging criteria, or, if a sweepstakes, in a random drawing from among all eligible, non-suspect entries received prior to action taken.

Limitation of Liability. If for any reason an entry is confirmed to have been erroneously deleted, lost or otherwise destroyed or corrupted, the Entrant's sole remedy is another entry in the same Giveaway during the Giveaway period listed in the Specific Giveaway. Selected Entrants also agree to release, discharge, indemnify and hold harmless Sponsor and each of its respective officers, directors, employees, representatives and agents (collectively “Releasees”) from and against any claims, damages, disability, attorneys' fees, and costs of litigation and settlement, as well as any liability due to any injuries, damages or losses to any person (including death) or property of any kind resulting in whole or in part, directly or indirectly, from: (i) use, redemption, acceptance, possession, ownership, or misuse of any prize, (ii) participation in any activity, event, or excursion offered in connection with the prize, (iii) use of any facility, service and/or accommodation related to the prize, or (iv) participation in any Sweepstakes-related activity or participation in any Item Beauty Giveaways. The Releasees shall not be liable for: (i) late, lost, delayed, misdirected, incomplete unreadable, inaccurate, garbled or unintelligible entries, communications or affidavits, regardless of the method of transmission; (ii) telephone system, telephone or computer hardware, software or other technical malfunctions, lost connections, disconnections, delays or transmission errors; (iii) data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials; (iv) any injuries, losses or damages of any kind caused by the prize or resulting from acceptance, possession or use of a prize, or from participation in the Giveaways; or (v) any printing, typographical, administrative or technological errors in any materials associated with these Giveaways. Without limiting the generality of the foregoing, Releasees are not responsible for computer malfunctions, network connections, email delivery problems, systems failure or incompatibility, typographical, technical or key-stroke errors, or interruptions in your internet service, and for incomplete, illegible, misdirected, misprinted, late, lost, damaged or stolen notifications. In the event Sponsor is prevented from continuing with a Specific Giveaway as contemplated herein by any event beyond its control, including but not limited to fire, flood, earthquake, explosion, labor dispute or strike, act of God or public enemy, or any federal, state or local government law, order, or regulation, or other cause not reasonably within Sponsor’s control (each a "Force Majeure" event or occurrence), then subject to any governmental approval which may be required.

Disputes and Jurisdiction. Disputes regarding these terms will be governed by the internal laws of the State of California. Decisions of Sponsor are binding and final. No claimant in any dispute involving Sponsor shall be entitled to claim or obtain indirect, punitive, incidental or consequential damages. Sponsor’s failure to enforce any provision in these Official Rules shall not constitute a waiver of that provision.


That’s a bummer! Please keep in mind that if your billing address doesn’t match the credit card company's records, your order will not be placed. Please double check your billing information and try again. If you're still having trouble, get in touch with us at:

If you didn’t receive an email confirmation, please contact and confirm the email address used when placing your order, as well as any other deets you can provide. Once we’ve located your order, we will send an email confirmation and ensure that we have the correct email address on file.

Unfortunately, we cannot process any changes or cancelations at this moment. However, If you've changed your mind about an order, you can always return it order for a full refund.

Yep, that's a real bummer. If your order arrives damaged, please email us at with photos of the damaged items and we will send a replacement asap.

We’re bummed your order didn’t work out for you. At this time, ITEM beauty is unable to provide exchanges. If you’re unhappy with your purchase, you can return it for a full refund.

In order to qualify for a full refund, please submit a request within 30 days of receiving your order. You can submit a request at We'll provide a return label, which you should attach to the original box, if you still have it. Once we receive your return, we'll process the refund accordingly (less a $4.95 return shipping fee).

You have up to 30 days from receiving your order to request a return.

Visit to start the process. We'll provide a return label, which you should attach to the original box, if you still have it. Once we receive your return, we'll process the refund accordingly (less a $4.95 return shipping fee).

Under 'My Account' you can find your Order History with the status of each order. Please note that the Order History will not be updated until the product(s) have shipped.


We’re sorry to hear that you're having trouble placing an order! Please click here so our international team can help.

If you did not receive an email confirmation, you may track your order here

For information about cancelations, please click here.
For changes, head to this link.

Your satisfaction is important to us, and we’re sorry if your order did not work out for you. Please head over to this link so our international team may assist you.

Your satisfaction is important to us, and we’re sorry if your order did not work out for you. At this time, ITEM is unable to provide exchanges or returns. If your order arrived damaged, please contact our international team here.

Unfortunately, we are not currently accepting returns on international orders. If your order arrived damaged please head over to this link so our international team may assist you.

You can track your order here


Within 3 business days after placing your order, you should receive a shipment confirmation email with your unique tracking code. Please allow up to 48 hours for your tracking code to become active.

You can track your international order here

It’s totally normal for your tracking to go a few days without an update. Once your package arrives at your local post office, the tracking may not update until it goes out for delivery. If it's been 14 business days and your tracking still hasn't updated, please let us know.

Tracking codes can take up to 48 hours to activate. If your tracking is still inactive after 48 hours, please email us at so we can help.

Packages are scanned for delivery before your local mail carrier physically drops them off at your home, and you will likely receive your order within 24 hours. If it has been more than 24 hours and you still haven't received your package, please let us know.

i. Orders must be placed by 11am EST to start processing on the same day.
Processing time is typically within 2 business days (Monday-Friday). During product launches or sales, shipping may take longer--we appreciate your patience! If it's been more than 10-15 business days and your package has still not arrived, please let us know.
Delivery times are based on orders placed between Monday-Friday (excluding weekends, holidays, and holiday weekends).
ii. ITEM Beauty offers FREE STANDARD SHIPPING on all U.S. Orders $35 and over (excluding taxes and discounts). For orders under $35, the shipping fee is $5. ITEM Beauty ships within the continental United States, including Hawaii and Alaska. Standard shipping should take approximately 5-10 business days.
iii. We also offer EXPEDITED SHIPPING for $20.00 with delivery within 2-3 business days.

i. Orders must be placed by 11am EST to start processing on the same day.
Processing time is typically within 2 business days (Monday-Friday). During product launches or sales, shipping may take longer--we appreciate your patience! If it's been more than 10-15 business days and your package has still not arrived, please let us know. Delivery times are based on orders placed between Monday-Friday (excluding weekends, holidays, and holiday weekends).
ii. ITEM Beauty offers FREE STANDARD SHIPPING on all International Orders $50 and over (excluding taxes and discounts). For orders under $50, the shipping fee is $9.99. Delivery time varies by destination country, but an estimated delivery time will be displayed at checkout. We aim to meet delivery times quoted but due to covid you may experience some delays.

i. All orders placed before 11am EST will be processed on the following business day. Any orders placed after this time will be processed the consecutive following day at 5PM EST.
ii. Orders are typically processed within 48 hours of receipt processing time does not include weekends, holidays, and holiday weekends). Orders placed on Saturday and Sunday will be processed on the following Monday. All purchases are subject to credit authorization prior to processing. Only authorized purchases may be processed and shipped.
iii. Once you have completed your order, a confirmation email will be sent to the email address associated with your account within 24 to 48 hours. A link will also be included with tracking information to check the status of your order.

We are now shipping to the UK and Canada!
We'll be expanding our international reach soon, so stay tune for updates!

When sharing product pricing, we follow local guidelines and restrictions, so in some cases price already include taxes and/or duties.

Unfortunately, we are not accepting returns on international orders for now. If your order arrived damaged please head over to this link so our international team may assist you.


We currently accept all major cards including: VISA, MasterCard, American Express, and Discover credit or debit cards. We also accept PayPal (U.S. and Canada only), Android/Apple pay and Afterpay.

We do not accept personal checks, money orders, or credit cards issued from other countries outside of Canada or the United States.

Don't worry.  When you submit an order through your credit card company, an authorization hold for the full order amount is processed as a pending transaction. An authorization hold is not an actual charge and may appear to be slightly higher than the actual order total (generally it’s $1 additional). This amount guarantees that funds will be available when the order is billed. This charge is completely removed once the order has been successfully processed.

If you encounter a problem when placing an order, several authorizations may appear on your statement. These will be removed by the credit card company automatically usually within 7-10 business days.

We only accept cards from the U.S. and Canada, but we do accept international Paypal accounts. You can place orders using any of these payment methods online, provided that the ship-to address is in the United States.

At this time, we do not accept credit cards issued from other countries, and only ship orders within the United States. We hope to expand to other regions in the future.

Afterpay is a service that allows you to make a purchase today and pay for it later with four equal installments, every two weeks, interest-free. It's available on all orders over $35!

Shop for your favorites on  and proceed to checkout. At checkout simply choose installments with Afterpay as your payment method. You'll be taken to to create an account and finalize your purchase. 

If there are insufficient funds in your account and a payment is missed, you may be subject to late fees. You can view the Afterpay payment agreement here.

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.